FAQ
We get it — trusting an AI with your family's life is a big deal. Here's everything you need to know.
HeyCarlton is a personal AI agent built specifically for parents of teenagers. It proactively manages your family's schedules, surfaces important deadlines, filters deals and emails, and keeps you on top of the chaos — without you having to constantly check apps or lists. Think of it as a second brain that actually knows your family.
Those are great tools — but they're still tools. You enter the data, you check the dashboard, you remember to act on it. HeyCarlton is an agent. It reaches out to you proactively. It notices conflicts before they happen. It filters your deals and surfaces only what matters. The difference is between a notebook and a personal assistant.
ChatGPT is a general-purpose AI that answers questions when you ask them. HeyCarlton is a personal agent that runs in the background, learns your family's patterns, and proactively manages tasks without being prompted. It's purpose-built for family life — not a Swiss Army knife you have to figure out how to use.
Not at all. If you can send a text message, you can use HeyCarlton. Setup is a simple conversation — no code, no configurations, no dashboards to learn. You tell Carlton about your family, connect what you want, and it takes it from there.
Through conversation. When you set up Carlton, you'll have a natural chat where you share your kids' names, ages, schools, activities, and any important deadlines. Over time, Carlton remembers your patterns, preferences, and rhythms — getting smarter and more helpful every week.
HeyCarlton works on any device with a web browser — phone, tablet, laptop, desktop. You can also interact via messaging platforms. No app downloads required. We're focused on meeting you where you already are.
Absolutely. Your data is yours. We never sell it, never share it, and never use it to train AI models. Carlton operates in a secure, containerized environment and can only access what you explicitly grant permission for. Privacy isn't a feature — it's the foundation.
Your data lives on a secure, isolated server dedicated to your family. It's not pooled with other users' data. Think of it as your own private AI instance — not a shared service where everyone's data mingles together.
Yes, completely. You can request full data deletion at any time. When you cancel, your data is permanently removed from our systems. No residual profiles, no ghost data, no "we keep it for analytics" games.
HeyCarlton is $49/month for the regular plan. That includes everything — no tiers, no add-ons, no usage credits. One flat price for the full experience.
The first 500 families to sign up get founder's pricing at $29/month — locked in forever. Even when prices go up, your rate never changes. It's our way of rewarding the people who believe in this early. Once the 500 spots are gone, they're gone.
The $10 deposit reserves your spot in our founder's program. It guarantees you'll get the founder's price of $29/month (locked forever, even when the regular price is $49/month). Your deposit is fully refundable if you change your mind, and it's applied to your first month when we launch — so your first month is only $19.
Yes. No contracts, no cancellation fees, no questions asked. Cancel from your account settings and you'll keep access through the end of your billing period. If you come back later, we'd love to have you — but there's no pressure and no tricks.
Carlton is powered by state-of-the-art large language models, combined with a custom agent framework designed for family management tasks. We're model-agnostic by design — meaning we can upgrade to better models as they become available without disrupting your experience.
Only if you give it permission. Carlton uses a zero-access-by-default model. Each integration (calendar, email, etc.) requires your explicit consent, is clearly explained before you grant it, and can be revoked at any time with one click. You're always in control.
We're happy to help. Join the waitlist and we'll be in touch — or reach out directly at hello@heycarlton.ai.
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